SMS Compliance

Terms and Conditions

​

Effective Date: September 1, 2024

 

At Invictus Nashville Charter School (“INCS,” “We”), we utilize SMS messaging services to communicate important updates, events, application and enrollment information, reminders, and other matters related to the schooling of our students. We are committed to ensuring the privacy and security of all participants in our messaging services.

 

How to Manage Your Subscription​

You can opt out of our SMS messaging service at any time by texting “STOP” to any message you receive from us. Upon sending “STOP,” we will confirm your unsubscribe status via SMS, and you will no longer receive messages from us. If you wish to rejoin, simply sign up as you initially did, and we will resume sending messages to you.

 

If you experience any issues with our messaging service, you can reply with the keyword “HELP” for further assistance, or you can reach out directly to us at info@invictus-nash.org. Please note that carriers are not liable for delayed or undelivered messages, and message and data rates may apply for messages sent to you and from you. The frequency of messages may vary, so please consult your wireless provider with any questions about your text or data plan.

 

For privacy-related inquiries, please refer to the detailed privacy policy outlined below.

 

Privacy Policy for 10DLC Messaging at Invictus Nashville Charter School

 

1. Introduction

 

At Invictus Nashville Charter School, we prioritize the privacy and security of our students, parents, staff, and community members. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our 10DLC messaging services.

 

2. Information We Collect

 

When you subscribe to or use our 10DLC messaging services, we may collect the following information:

 

• Personal Information: This includes your name, phone number, and any other details you provide when you opt in to receive messages from us.

• Message Content: The content of messages sent to and from our 10DLC numbers.

• Usage Data: Information related to the delivery and receipt of messages, including timestamps, delivery status, and message frequency.

 

3. How We Use Your Information

 

We use the information collected through our 10DLC messaging services to:

 

• Communicate important updates, announcements, and information relevant to the school community.

• Respond to inquiries or requests sent via text message.

• Monitor and improve the effectiveness of our messaging services.

 

4. Information Sharing and Disclosure

 

We do not sell or rent your personal information to third parties. However, we may share your information with:

 

• Service Providers: Third-party companies that assist us in delivering our 10DLC messaging services, such as messaging platforms and mobile carriers.

• Legal Compliance: When required by law, we may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of our users.

 

5. Data Security

 

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption and secure protocols for transmitting data.

 

6. Your Choices

 

• Opt-Out: You can opt out of receiving 10DLC messages from us at any time by replying “STOP” to any message you receive. Once you opt out, you will no longer receive messages from us on that number.

• Access and Correction: You may request access to the personal information we have about you and ask for corrections if needed.

 

7. Children’s Privacy

 

Our 10DLC messaging services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

 

8. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and through other communication channels.

 

9. Contact Us

 

If you have any questions or concerns about these terms or our 10DLC messaging practices, please contact us at:

 

Invictus Nashville Charter School

2729 Smith Springs Rd

Nashville, TN 37217

info@invictus-nash.org

615-378-5490